- According to art. 7 of Ordinance no. 27/2002 concerning the regulation of the activity of complaints handling, approved by Law no. 233/2002, amended and completed, anonymous or no identification data petitions are not taken into account and ranked.
- The deadline for responding to petitions, established on the basis of Art. 15 index 1 of the Law no. 233/2002 for the approval of the Government Ordinance no. 27/2002 concerning the regulation of the activity of complaints handling, is 30 days.
- Personal data collected by the Special Telecommunications Service is processed in accordance with the provisions of Regulation (EU) No. 679/2016 on Personal Data Protection, the purpose of processing these data is the one established by the fulfillment of the legal duties and obligations established by Law no. 544/2001 regarding the free access to public information, with subsequent amendments and completions, the duration of these data being 1 year.
Persons whose data is processed by the Special Telecommunications Service, pursuant to Law no. 544/2001, may exercise their rights of access to personal data in accordance with the provisions of art. 15 of the EU Regulation no. 679/2016, as well as the right to file a complaint with ANSPDCP about how requests for exercise of these rights are handled, by a request sent to an e-mail address: firstname.lastname@example.org.
Data Protection Officer (DPO) of the Special Telecommunications Service.
Telephone: 021.20.22.155 | e-mail: email@example.com
323A Splaiul Independenţei,
6th District, Bucharest, Romania,
Post Code 060044